Frequently Asked Questions
How do I get started with Property Claims?
- Visit the Check Coverage page
- Upload your insurance policy
- Enter loss details and damage information
- Upload repair estimates
- Review the comparison
- Generate your professional claim package
Is my data secure on Property Claims?
Yes, we take security seriously. All documents are encrypted in transit and at rest. We comply with industry-standard security practices and do not share your data without your consent. See our Privacy Policy for more details.
What documents do I need to prepare a claim?
You will need:
- Your insurance policy
- Repair estimates from contractors
- Photos of the damage
- Description of the loss/damage details
How long does it take to prepare a claim?
The time varies depending on the complexity of your claim. Basic claims can be prepared in 15-30 minutes. More complex claims with extensive damage may take 1-2 hours. You can save your progress and return later.
What file formats are supported?
We support PDFs and images for policies and estimates. Damage photos can be uploaded in common image formats, including JPG, PNG, and GIF.
Who can use Property Claims?
Property Claims is designed for local restoration professionals, insurance adjusters, claims analysts, property damage estimators, and claim preparation teams. Anyone involved in professional insurance claim documentation can benefit from our platform. See our About page to learn more.